Wednesday 11 September 2013

Call Account Sync from Org / Address MVG

Requirement :
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Siebel need to call Sync with Customer Master (EBS / ECS / Middle Ware etc) when ever change of Address or Change of Organization happens.

Solution :
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Usually Siebel kick off integration on Account Save.
Once Organization changes, and if we kick off Account Sync from MVG we will get issues like "Record already Modified" etc.

Simple Solution is, keep a dummy field on Account.

Write a Script on Internal Division / Organization , WriteRecord event,

Update this dummy field of Account / Contact using ParentBusComp, so that, the Record will become dirty.

once MVG is closed, step out of the Account record will call Save Record and that will kick off Account Integration from Account.